Frequently Asked Questions

You may have a question that is not listed on our web pages. We have a list of faq’s most asked about the program and services offered!

General Questions

Do you have WIFI?

Yes, we do. It’s free. And plenty of free parking too (just thought we would throw that in).

Is there shopping in the area?

There is limited shopping in Jackson’s Point. You would need to go into Newmarket for the major stores, about 35 minutes drive by car. There are also many upscale shops to see in Toronto of course 🙂

What clothes should I bring?

Depending on the season, you need to dress accordingly. Bring warm clothes in the winter with a coat, sweaters, boots, mittens and a hat. In the summer months bring your usual summer attire and sweaters or a light jacket in case of cooler evenings which occasionally happens (remember we are close to the lake). During the fall and spring months, have warmer clothes available and dress in layers.

Bring a raincoat and hat for walking outdoors if you want to venture out on a hike. Good running shoes or hiking boots will come in handy too.

Do you have a spa?

Yes, our GLO Spa has many pampering services for you to choose from.  Spa services are also included in your 4 & 7+ Night Program Packages. 

What other wellness services do you provide?

We off naturopathic consultations and therapeutics at an extra charge while you are here. Dr. Randy and Marian are registered with the A.P.N.N. (Association of Professional Naturopaths and Naturotherapists). Check your insurance company for reimbursement. 

What's the Jazzed for Juice Program?

We do get many inquiries about the juicing program. The Jazzed for Juice Program is designed for whole body cleansing. You can get a jump-start on your weight loss goals, but Jazzed for Juice is not a longer term weight loss strategy. You need to stay on the juice program for the days you committed to once you decide to join this program — much more produce is purchased for your juicing program, so this fresh food will spoil if you switch to our regular food program earlier than you signed up for.

Is Water Fasting Safe

Yes, as long as specific criteria is met. Most people can water fast safely who are in reasonably good health for 3 to 7 days. A doctor’s note is required for those who have certain health problems. Please inquire for more information.

Do I need a car?

You will need to rent a car at the airport or drive from your location, although many people will find that they will use their car infrequently because of the day to night activities on the program. Note that parking is free.

Some people may want to tour the area while they visit, so a car is necessary for these adventures too.

Is coffee available? I don't think I am able to give it up yet.

As a wellness program, we do not recommend coffee as a beverage. However, we realize that many people do drink it and do not plan to give it up. We offer caffeinated black tea and green tea as an alternative. Well also serve delicious ginger tea and other herbal combinations. If you absolutely need a cup every day, coffee is served at the hotel.

I am visiting as a single person. Will I feel awkward by myself?

Not at all. We have mostly singles, many women and some doubles. Everyone is made to feel safe and welcome.

Do you have a gym on the property

Yes, and we also encourage nature walks and our classes suitable for all ages. 

Is your program vegetarian?

We are a healthy vegetarian (vegan) program with limited or no grains, no seitan, gluten, soy, dairy, peanuts, white sugar, white potatoes or meat. In our Seikon-Chikara wellness model we do recommend eggs, wild caught fish or organic chicken in moderation as well as a plant-based foundation when you return home. However, this program is suitable for everyone from all dietary perpectives.

Is there a hair dryer in my room?

Yes. Plus an iron and ironing board.

How close are you to the water?

We are just yards away from the shores of Lake Simcoe.

What time should I come on my day of arrival?

Although the check-in time is 4 pm, if you arrive before your room is ready, we will store your luggage away safely until it is. If your room is ready, you are welcome to go in before 4 pm.

The first meal provided is dinner on your day of arrival. You can begin the program any time after you arrive and if you want to have lunch with us, there is an extra charge. Please let us know at least a day before your arrival date if you want the extra meal.


Are you medical doctors?

No, with our previous credentials (see About Us), recent course studies combined with other courses and educational training we have had over the years fulfilled the requirements with the Academy of Naturopaths and Naturotherapists of Canada (ACPNN & APNN).

Therefore, we do not practice medicine and do not diagnose or treat diseases or medical conditions. We focus on promoting health and optimal function. Our educational services and programs are not meant to substitute or replace those of a medical doctor but meant to work in conjunction with them.

Do you prescribe medications?

No. We do not prescribe or make recommendations about prescription medications or controlled substances. Your prescribing medical doctor will manage all medications. We use natural, noninvasive methods such as nutritional therapy, herbs, supplements, stress management techniques and lifestyle changes to address the underlying causes of disease and promote optimal function and health.

About Our Programs

Naturally Well Principles

Naturally Well is our wellness philosophy using our principles of Seikon-Chikara designed to help people optimize their health by education and the experience of eating well, body movement, meditation, mindfulness and deep relaxation – a true retreat in natural surroundings. We also offer spa services and natural health consultations.

Jazzed for Juice Cleansing Program

Green juices are one of the best ways to support a healthy immune system because they are packed full of nutrition. Green juice also helps your body absorb nutrients from leafy greens and veggies (and perhaps some low sugar fruit for taste) easier than it does when you chew them. A great body cleansing program, Jazzed for Juice is can be a bridge between eating food and water-only fasting.

H-2-0 Fasting Reset Program

Water-only fasting is a safe program when supervised and done correctly. Some people should not water fast such as pregnant women, people with a low weight, advanced disease, on certain medications, the elderly and those who are extremely stressed. For those who are good candidates, water-only fasting reduces inflammation quickly and begins to restore health as it cleanses the body. It also helps reduce disease risk when followed by a good wellness lifestyle plan. 

Weight Mastery Add-on Program

Most people know how to lose weight, but to keep it off long term while dropping fat pounds in a healthy way can be difficult. We help make it easier with our easy-to-follow Seikon-Chikara princples and food plan. Where Weight Mastery shines is in addressing the psychological as well as the physiological principles of why people do not lose weight and how they can! The Weight Mastery Program is an addon to your Jazzed for Juice or H-2-0 Fasting Reset Programs.

Have a Different Question?

Email us anytime on the form below

Or call — Toll-free: 1-800-688-9626 or 

Local: (506) 501-4344

Creating A Great Wellness Retreat Experience for You is Our Mission

Join the Natural Wellness Revolution. Optimize your health today.

(506) 501-4344 or Toll-free: 1-800-688-9626

49 Lorne St., Jackson's Point, ON Canada L0E 1L0